Returns & Exchanges
We want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unused products in their original packaging. Please note that mounted skis are considered custom equipment and are not eligible for return or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print your prepaid return shipping label provided through the portal.
Pack Your Gear
Securely pack your unused skis or apparel in the original shipping box, ensuring all tags and protective materials are intact.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing